Reference

How at55 Handles Your Personal Information

Your privacy is a real part of how we run this platform. When you create an account, deposit via JazzCash, Easypaisa, or Raast, or contact our support team, we collect certain information — and this page explains exactly what, why, and how long we…

Account Data ProtectionPayment Info Handled SecurelyYour Rights, Clearly StatedContact Us to Request Changes
at55 How at55 Handles Your Personal Information
REACH OUR TEAM

How to Contact Us About Privacy

If you have a question about your data, want to update your account details, or need to submit a deletion request, our support team handles privacy queries directly. You can reach us through the channels below. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt of your request when it comes in.

Live Chat Start a chat session from your account dashboard. This is the quickest path for account-related privacy questions or urgent data concerns.
Email Support Write to our support address from your registered email. Include your account username so we can locate your record without delay.
Help Centre Our help centre covers common privacy questions including data access requests, cookie settings, and how to update your contact details.
DATA HANDLING PRACTICES

How We Keep Your Account Secure

Security is built into the account flow, not added on top. Here is how we approach the four areas that matter most to you.

Data Storage

Account and transaction data is stored on encrypted servers. Payment references from JazzCash, Easypaisa, and Raast are logged by transaction ID only — never full wallet numbers or PINs.

Cookie Use

We use session cookies to maintain your login across devices and preference cookies to remember your lobby settings. You can manage cookie consent from your account settings at any time.

Retention and Deletion

We keep your data for as long as your account is active and for the period required by applicable law afterward. Submit a deletion request via email and we will confirm the steps within a reasonable timeframe.

Who to Contact

Privacy requests — access, correction, deletion, or objection — go to our support team. Use your registered email and include your account username so we can match your request accurately.

Privacy Policy Questions Answered

These are the questions we hear most often about how your data is handled on at55. If yours is not here, reach out via live chat or email.

We collect your name, email address, contact number, and the payment method you register. If you use JazzCash, Easypaisa, or Raast, we store transaction references — not your wallet PIN or full account number.

We share data only with payment processors handling your transactions and identity verification services where required. We do not sell your data, and we do not share it with marketing companies.

Email our support team from your registered address with your account username. We will confirm receipt and send your data summary within the timeframe required by applicable law in your region.

Yes. Send a deletion request to support via email or live chat. We will process it subject to any legal retention obligations that apply in your region under local law.

Cookies keep you logged in across sessions and remember your lobby preferences. When you return on your phone, your session continues without requiring a full login each time. You can adjust cookie settings in your account.

Reach out to our support team directly via live chat or email. State your concern clearly, include your username, and we will investigate and respond within a reasonable timeframe.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.